Privacy Collection Statement

Crown ‘uses’ (by collecting, recording, storing, using and disclosing) your personal information and sensitive information (including without limitation; your full name, date of birth, patron ID number, image and address) to process, manage and enforce your Self-Exclusion and to communicate with you. 

Crown uses facial recognition technology at its premises to identify, exclude or remove individuals who may lawfully be denied access to its premises, and for other purposes relating to gaming integrity and compliance, safety and security and preventing illegal or undesirable activities. Your image (whether already held or taken in relation to this application for Self-Exclusion, obtained from surveillance or facial recognition cameras at Crown, or obtained from law enforcement or regulatory bodies), may be ‘used’ by Crown for the purpose of facial recognition. 

Crown collects from and discloses your personal information and sensitive information to third parties including: Crown’s associated entities; The Star Casinos (including The Star Sydney); Liquor and Gaming NSW and/or the NSW Independent Casino Commission, the Victorian Gambling and Casino Control Commission and the Gaming and Wagering Commission of Western Australia; any third parties that provide services to Crown relating to your exclusion; and overseas recipients including Crown London Aspinalls. 

If you do not agree to the ‘use’ of this information, Crown will be unable to process your Self-Exclusion application. Please refer to Crown's respective privacy policies for full details. Crown’s privacy policies are available at each property’s website and contain information about how you may access or correct your personal information and/or complain about a privacy breach and how Crown will deal with such a complaint. Crown Melbourne Limited, +61 3 9292 8888, Burswood Nominees Limited trading as Crown Perth +61 8 9362 7777, Crown Sydney Gaming Pty Ltd +61 2 8871 6666. A reference to Crown includes Crown Sydney Gaming Pty Ltd, Crown Melbourne Limited and Burswood Nominees Limited.